Some of Govee strip lights models are only controlled by a remote or the control box of lights, and they are not in Govee App.The following products do not support app control:

H6190, H6189, H6140, H6106, H6191,H6150, H6187, H6180, H6183, H6115, H6186, H6193,H6130

If you don’t want to cut or use a pin connector in corners, you can bend the strip lights, as demonstrated in the picture below. Avoid folding the strip lights on the bulbs as it may cause overheating or damage the product’s lifespan.

• All our Wi-Fi strip lights work with 2.4G internet only. Please set a different SSID for the 2.4G Wi-Fi and 5G Wi-Fi if you have a dual-band router.
• The Wi-Fi signal should be strong. Please take the LED light strip closer to the router or reboot your router.
• Type in the correct Wi-Fi password. Make sure there is no space in the last character, and no special settings(eg. Mac address filtering) on your router.
• Delete the strip from Govee Home App and unplug it for 10 minutes.
• Reset the strip light. (Reset: When power on the strip light, press the middle button on the control box four times while holding the power button)
• Enable your phone hot spot and test if the strip light will work with it.

1. Group control is divided into 3 parts, RGB classs ,General category and Same model.

RGB class only for Wi-Fi bulbs, General category and Same model for Bluetooth bulbs.

Same model only can be used for the same model bulbs.

Same model can support six bulb functions of group control:Music mode, Scene, DIY, On/Off, Color variation,Brightness adjustment.

RGB class and General category can support three Functions: On/Off, Color variation, Brightness adjustment.

3. Here are the steps:

1) Click on the Smarts option on My Device page.

2) Click on the “+” button on the top right corner and choose General category, Same model or RGB class.

3) Name your group.

4) Drop down to add your smart bulbs.

1)Do not assemble 2 bulbs too close, or they will interfere with each other.

2) Do not put the bulb at a shielded container, or its sensor maybe affected.

3) Need more help, please feel free to contact us via support@govee.com